Effective Date: November 1st 2012
What We Collect
When you visit this site, your IP address is recorded. We use your IP address to help diagnose problems with our server and to administer our website by creating statistical reports and tracking errors. Your IP address is used to help identify you when you buy and to gather broad demographic identification that will not be tied to your identity.
We ask for personal information (1) when you enquire about a product, (2) If you want to view detailed information about our Services, (3) when you want to submit a question about our services or (4) when you book services. The types of personal information that may be collected on these pages are: name, company name, title, mailing address, e-mail address, and phone number.
How L & K Hayley Uses Information
We use your information to provide requested information and services to you and to help ensure that the information we provide to you is relevant to your specific needs.
When you book something, your information will be stored on our system to complete the booking process. We also record information about your questions to us and your bookings so that we and you can keep track of what you've asked about or booked directly on our site. Additionally, we may need to contact you about your questions and/or your bookings.
We use email addresses to send you the Alerts or newsletters you've requested, to answer the email we receive and to communicate with you about facilities which you have told us you would be interested in hearing about.
Other Third Parties
A third party tracking service provider may set cookies on our website to help us track to what extent sales are being generated from various marketing efforts. This information is only used in the aggregate. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
Also, our third party tracking service employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are tied to users' personally identifiable information but are used only by L & K Hayley to determine the effectiveness of various marketing programs.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
L & K Hayley is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
L & K Hayley
Phone: 01276 475747
Web site URL: http://www.landkhayley.co.uk